The Basement Window

Last weekend Scott and I were able to walk through the basement for the first time.

Right away I noticed that one of the windows looked like it was too far down the wall. According or our blueprints, it was supposed to be in the middle of the spare bedroom, but looked like it was in the middle of the whole wall.

I emailed Rick early the next week, after going out again just to double check from the outside and take some pictures.

Rick replied right away and said he would look into it.

The next day he called us to say that the window was indeed in the wrong spot and that they would fix it right away.

He also said they would have noticed it eventually, but it would have been later down the road when they were finishing the basement, at which point it would be a lot harder and more time consuming to move. He thanked us for pointing it out when we did.

I was really impressed with the way Rick handled the whole situation, and I was relieved that it could even be changed at this point (because they will have to redo the concrete and everything). At first I was pretty concerned, but was happy to have it resolved so quickly.